Question 1

Do you charge for estimates?

Accepted Answer

No. We do not charge for estimates.

Question 2

Is your work insured and guaranteed?

Accepted Answer

Yes. Our work is covered by £1 million of public liability and any faulty work will be rectified at no extra cost.

Question 3

When do you collect payment for a job?

Accepted Answer

We usually collect a deposit before starting a job and the remaining balance on completion of the job.

Question 4

What hours do you work?

Accepted Answer

A normal working week is Monday to Friday, 8am - 5pm unless otherwise agreed before commencement of a job.

Question 5

Do you charge an hourly rate?

Accepted Answer

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Question 6

What payment methods do you accept?

Accepted Answer

We accept cash, cheque and online bank transfers. We do not accept credit cards.

Gallard Carpentry

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