Frequently asked questions

Do you charge for estimates?


No. We do not charge for estimates.




Is your work insured and guaranteed?


Yes. Our work is covered by £1 million of public liability and any faulty work will be rectified at no extra cost.




When do you collect payment for a job?


We usually collect a deposit before starting a job and the remaining balance on completion of the job.




What hours do you work?


A normal working week is Monday to Friday, 8am - 5pm unless otherwise agreed before commencement of a job.




Do you charge an hourly rate?


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What payment methods do you accept?


We accept cash, cheque and online bank transfers. We do not accept credit cards.